Let end-users access help themselves via end-user remote control, file restore, and terminal
Remote workers often need access to on-premises or shared devices to access critical business applications or files. Ninja allows IT admins to give end-users secure remote access to any Ninja-managed device without the need for additional software.
End-users log in via the self-service IT portal without any access to other Ninja functionality.
File restore tickets can inundate any helpdesk. Ninja gives you the ability to allow end-users to download backed up files from their assigned devices without IT intervention.
Whether you’re working with technical users, third party implementation teams, or external consultants, the end-user self-service portal can give end-users access to the remote command, Powershell interface, or terminal for greater control.
Access to both the end-user self service IT portal and managed endpoints is administered within Ninja, giving you complete control over who has access.