MSP Bento is our weekly collection of practical, bite-sized tips, tools, and tutorials. Want to start getting it in your inbox? Sign up here.
Hope you've managed to take a breather lately. I took advantage of the holiday weekend to decompress and realized that, like many folks, I've been more or less running full speed since early March. I think a lot of us (vendors, clients, MSPs) have reached a point where we feel the need to pull up out of the dead sprint we've been maintaining and shift back to a more sustainable and strategic mindset.
Enough with the "one day at a time / just make it work for now" phase. This week's resources will help get you thinking and planning long term again.
We know these are tough and unusual times and many people are finding themselves working from home for the first time. To make the transition to remote work or social distancing more bearable, we’ve launched a Battle Station Royale sweepstakes to award a few lucky winners with all new home battle station gear.
https://www.ninjarmm.com/wp-content/uploads/2018/09/Logo_header.svg00Kodie Dowerhttps://www.ninjarmm.com/wp-content/uploads/2018/09/Logo_header.svgKodie Dower2020-05-27 09:00:352020-05-27 16:02:32Enter the Battle Station Royale and You Could Win the Ultimate Home Battle Station Package
Whether you have standard bloatware you remove from end-user machines during onboarding, you want to blacklist applications due to security concerns, or you just need to uninstall an application across an entire organization, NinjaRMM can help you make the process fast and easy. Read more
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https://www.ninjarmm.com/wp-content/uploads/2018/09/Logo_header.svg00Peter Brettonhttps://www.ninjarmm.com/wp-content/uploads/2018/09/Logo_header.svgPeter Bretton2020-05-19 20:11:392020-05-19 20:29:414 Ways to Remotely Uninstall Software (and Keep it Uninstalled with Automation)
MSP Bento is our weekly collection of practical, bite-sized tips, tools, and tutorials. Want to start getting it in your inbox? Sign up here.
More businesses are reopening or inching closer to it, but for the majority, the consensus seems to be that it's going to be a far cry from "business as usual" for quite some time. Many are still trying to determine what their "new normal" is going to look like, and maybe you've been playing an important role in that conversation for your clients.
Last week, I had a chance to participate in a great virtual conference for MSPs hosted by SmileBack called "Remote Connect." I moderated a fireside chat with former MSP and current MSP consultant Richard Tubb.
Richard always has smart things to say (check out his podcast for examples), and he made one particular point that really stuck with me.
He said that many MSPs are currently enjoying more client buy-in than ever thanks to the WFH preparedness they advocated and/or the quick transition they enabled. BUT, unfortunately, most client memories are short. It's imperative for MSPs to make use of that goodwill capital now. Because every day that passes it dissolves a little more. Read more
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https://www.ninjarmm.com/wp-content/uploads/2018/09/Logo_header.svg00Jonathan Crowehttps://www.ninjarmm.com/wp-content/uploads/2018/09/Logo_header.svgJonathan Crowe2020-05-18 20:55:382020-05-18 20:57:49MSP Bento: Week of 5/18/20 — Built-in Windows 10 Packet Sniffer, WFH Schedule Options, and More
MSP Bento is our weekly collection of practical, bite-sized tips, tools, and tutorials. Want to start getting it in your inbox? Sign up here.
Hope you had a good weekend. We're fresh off our MSP Security Summit, which was a big success. Over 1,100 registered for the event, and if you missed it we'll be offering on-demand recordings from it soon.
In the meantime, it also gave me a bunch of great resources that I'll be sprinkling into these emails over the next few weeks alongside the standard mix of tips, tactics, and tools. Read more
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https://www.ninjarmm.com/wp-content/uploads/2018/09/Logo_header.svg00Jonathan Crowehttps://www.ninjarmm.com/wp-content/uploads/2018/09/Logo_header.svgJonathan Crowe2020-05-11 19:03:472020-05-13 19:23:14MSP Bento: Week of 5/11/20 — Securing Microsoft Teams, Maze Ransomware IoCs, and More
In recent years, ransomware has proven to be one of the most destructive cyber threats facing the private and public sectors alike. This issue has never been more salient than during the COVID-19 pandemic, which has led to a surge in remote working and phishing attempts against businesses and hospitals. The specter of ransomware, combined with current trends towards remote work, places an urgent need for IT professionals to rethink their security practices and take an informed consideration of the true costs of ransomware.
https://www.ninjarmm.com/wp-content/uploads/2018/09/Logo_header.svg00Kodie Dowerhttps://www.ninjarmm.com/wp-content/uploads/2018/09/Logo_header.svgKodie Dower2020-05-07 06:00:582020-05-11 04:08:23To Pay or Not to Pay: Introducing the 2020 Ransomware Resiliency Report
MSP Bento is our weekly collection of practical, bite-sized tips, tools, and tutorials. Want to start getting it in your inbox? Sign up here.
If you needed any additional proof that a real, live human is behind these emails this week I dropped the ball and am getting this out way later than usual. I'm sorry for the delay, but hope you'll still get use out of the resources below.
If you're curious what's been keeping me busy check out our upcoming MSP Security Summit scheduled for next Thursday, May 7. It's shaped up to be a great event and much bigger than we originally anticipated. Hope to see you there! Read more
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https://www.ninjarmm.com/wp-content/uploads/2018/09/Logo_header.svg00Jonathan Crowehttps://www.ninjarmm.com/wp-content/uploads/2018/09/Logo_header.svgJonathan Crowe2020-04-30 13:36:442020-04-30 13:36:44MSP Bento: Week of 4/27/20 – O365 Automation, 100 Azure tips, New Marketing Ideas, and More
How are you supposed to be generating leads and new clients for your MSP during a time like this?
That's a question we've been hearing a lot lately, and last week we decided to tackle it head-on during our latest MSP Live Chat session. Read more
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https://www.ninjarmm.com/wp-content/uploads/2018/09/Logo_header.svg00Jonathan Crowehttps://www.ninjarmm.com/wp-content/uploads/2018/09/Logo_header.svgJonathan Crowe2020-04-28 19:30:472020-04-28 19:45:465 Ways to Adapt Your MSP Sales and Marketing Tactics During COVID-19
The COVID crisis is obviously impacting MSPs and their clients in a variety of extremely significant ways. In many cases, at least some amount of the work being done has veered away from “business as usual.” As a result, expectations around what constitutes certain levels of service or reasonable response times may have shifted in one party’s mind or the other’s. In addition, with the sudden influx of end users now working from home networks, there can also be confusion around what exactly is covered and what isn’t.
In the initial rush to adapt, many MSPs and their clients have been erring on the side of speed and flexibility, acknowledging that these are indeed extraordinary times. But the longer the crisis rolls on, the more important it will be to ensure that every exception or “handshake-deal” (obviously not literal) is being captured in writing and, moving forward, reflected in your managed services agreement (MSA). Read more
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https://www.ninjarmm.com/wp-content/uploads/2018/09/Logo_header.svg00Tom Watsonhttps://www.ninjarmm.com/wp-content/uploads/2018/09/Logo_header.svgTom Watson2020-04-21 21:02:142020-04-22 09:38:40Adapting to COVID-19: Force Majeure Updates for Your Managed Services Agreement
MSP Bento is our weekly collection of practical, bite-sized tips, tools, and tutorials. Want to start getting it in your inbox? Sign up here.
On Saturday, news broke that Cognizant, one of the world's largest IT consulting firms and MSPs, is grappling with a ransomware attack that has been triggering service disruptions for some of the company's clients.
With that in mind, this week we're sharing two important security resources along with an invitation to join us for a major security-focused virtual event.
Or, if you're looking for something that can help you improve your sales and marketing, we've got a couple of things to share on that front, too. Read more
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https://www.ninjarmm.com/wp-content/uploads/2018/09/Logo_header.svg00Jonathan Crowehttps://www.ninjarmm.com/wp-content/uploads/2018/09/Logo_header.svgJonathan Crowe2020-04-20 16:41:102020-04-20 16:44:05MSP Bento: Week of 4/20/20 – Large MSP Ransomware Attack, Office 365 Email Security, and More
