No Contracts No Platform Fees Local Support Free Concierge Onboarding Dedicated Account Manager| Real-time Dashboards | |
| Remote Monitoring | |
| Remote Management | |
| Network Management | |
| IT Automation | |
| Software Inventory | |
| Advanced Reporting | |
| Windows Patching | |
| Third-Party Patching | |
| Customizable Systray | |
| Customizable Branding | |
| Unlimited SMS Alerting | |
| API Access | |
Finally! Efficient IT and Network Management!!
Fast access to my customer machines and machine data; excellent BIG PICTURE of my customers and their sites. I save time not having to ask customers for information, also not having to hunt for information.
Greg Smith
Cobblestone Networks, Inc
Switching to NinjaRMM was one of the best decisions we have ever made as a company.
Ease of use, the layout and design are intuitive and both easy to learn and teach, but it is also a very powerful tool to have at your fingertips… The online community is very active and the key people at NinjaRMM are right there just as involved and always ready to listen to new ideas.
Matthew Hopkins
The Tech Doctor
By far the best RMM system currently available.
It’s beautiful & intuitive. Fully SaaS. Easy to use. Excellent automation functionality. We’re currently using Ninja to automatically detect/remediate a whole host of issues!
Jason Danner
Aerorock IT
Do I have to sign a long-term contract?
NinjaRMM is a Pay-As-You-Go service. There are no long-term contracts or commitments on your part. You simply pay month by month for the number of devices you monitor.
Do I get charged differently for monitoring workstations, servers SNMP devices, or cloud monitors?
We charge the same per device, per month. Cloud monitors are included for free.
Do I need a server or any type internal infrastructure to support monitoring devices?
NinjaRMM’s cloud-based architecture scales as you grow. There are no additional infrastructure requirements.
Can I have consolidated billing with your third party integration vendors?
NinjaRMM can provide consolidated billing for remote access (TeamViewer, Splashtop), antivirus / anti-malware (Webroot, Bitdefender, Malwarebytes), backup (StorageCraft). Please inquire with your account manager for more details.
How do I receive version upgrades?
We release new features on a regular cadence. All subscribers will have access to any new feature. For more information, please refer to our support community.
Can you develop X feature?
We publish engineering updates via our community (https://ninjarmm.zendesk.com/hc/en-us). We work with our customers to decide on roadmap priority.
Do you have an API?
NinjaRMM provides a comprehensive API that includes devices, organizations, and alerts information.
Where are the NinjaRMM servers located?
NinjaRMM partners with Amazon Web Services to deploy our services across the entire globe.
