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Elevate your security and your clients' peace of mind.
We’re inviting the MSP community back for our second annual MSP Security Summit, a one-day virtual event geared toward helping everyone in the channel improve their defenses, adapt their businesses, and thrive.
Take part in actionable discussions led by your favorite experts, covering these topics and more:
Miss a chat? Grab bonus materials and watch it on-demand.
January 7, 2021
After 2020, does it feel like you and your team are running on empty?
We're kicking off our 2021 MSP Live Chats with a special rallying call. This industry isn't exactly known for prioritizing self-care, but if you want to grow professionally and perform at a higher level in 2021 then it needs to be the year you start taking time for you.
Join us and Gozynta COO Heather Johnson as we discuss:
December 17, 2020
Grab a seat by the virtual fire and join us for a look back at the people and tools that got us through a year like no other.
It's a special holiday MSP Live Chat! We're inviting some of our favorite guests from previous episodes back on to talk about their most important lessons learned and key recommendations for starting 2021 right. We'll also be subjecting them to feats of strength AND giving away some truly fantastic gifts, so be sure to join and make your Thursday merry and bright!
December 3, 2020
What sets you apart as an MSP? What makes you uniquely “you” – and why should clients choose that over the competition?
Watch the replay of one of our most active and popular Live Chats yet. We were joined by Matthew F. Fox, Creative Director at Valiant Technology, and learned in detail how his company has managed to differentiate itself in one of the most competitive markets in the country.
Don’t miss:
Every MSP has a brand. The only question is who defined it. Find inspiration and get a jump-start on elevating your own winning brand by watching the replay!
November 18, 2020
Are you leaving money on the table?
This year more than any other, MSPs are facing pressures to be flexible with clients and adjust to economic uncertainty. But the line between being customer friendly and doing yourself a disservice can get blurry in a hurry, and all too often MSPs find themselves giving away too much.
Join us and MSP growth expert Chris Wiser as we dive into the trends he's seen this year and the key things that have separated those MSPs that have been booming from those who aren't.
Here are just a few of the topics we'll be diving into:
November 4, 2020
What tools should absolutely be on your wishlist heading into next year?
In this Live Chat, we teamed up with Ken Patterson from Pax8 to discuss how MSPs should consider adjusting their stacks and (re)packaging their services to stay competitive in 2021. Watch the replay to see us debate the latest trends and biggest growth opportunities, with an emphasis on:
October 21, 2020
Join us for a special Halloween edition MSP Live Chat... if you dare!
Watch Allen Edwards from Eureka Process and NinjaRMM Channel Chief Advisor Tom Watson give each other frightening flashbacks recalling the very worst cases of disorganization and lack of processes they’ve ever seen.
Tune in for bottom-line-tingling tales of IT terror, featuring:
The guys are also shared some amazing, practical tips to help your team exorcise any poor-documentation demons and crank up your service efficiency, so check out the replay!
October 8, 2020
Do you feel like you’re missing out on deals you should be able to close?
Watch two former MSP owners break down the sales playbooks they used to grow, scale, and eventually sell their businesses.
No gimmicks. No theoretical fluff. Lifecycle Insights founder Alex Farling and NinjaRMM Channel Chief Advisor Tom Watson share the early mistakes they made, how they overcame them, and the the actual sales frameworks that helped them:
September 23, 2020
Do you and your clients have the right coverage to survive a security incident?
Watch Justin Reinmuth, CEO of techrug (Technology Risk Underwriting Group) take on all questions about cyber insurance, including the following:
With the costs of cyber attacks skyrocketing, few topics are more urgent, so check it out!
September 10, 2020
Our original session was such a hit, we hosted a sequel!
Back by popular demand, NinjaRMM Channel Chief Advisor Tom Watson and bvoip CEO George Bardissi take the questions on MSP pricing and profitability we didn't get to last time, and dive deeper into:
Updated MSP Cost Calculator: We updated Tom's Cost Calculator with a new tab to help you determine your technician cost per hour.
September 3, 2020
Are your managed services agreements as profitable as they should be?
Join us as we dive into everyone's favorite topic — pricing — and discuss the things you can do to ensure your deals are:
MSP Cost Calculator: NinjaRMM Chief Channel Advisor Tom Watson shared the Managed Services Agreement Cost Calculator he used as an MSP owner to help grow and sell his business, and how to utilize it live.