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YouTube August 11, 2021
Episode 6: Building Client Relationships That Make Renewals Easy
with Dan Komis, CEO at TechRunner IT
CEO at TechRunner IT Dan Komis covers some of his key learnings from the first stage of the pandemic and how it changed his business and relationships with clients.
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July 15, 2021
MSP Breakthrough Episode 5: Juggling the Variables of a Growing MSP Business With Jason Rorie (Pt. 1)
with Jason Rorie, MSP Owner and Chief Security Officer at Elevated Technologies
MSP Owner and Chief Security Officer at Elevated Technologies, Jason Rorie, shares key breakthrough points on his MSP business journey and covers the importance of developing strong business processes and systems to position your IT business for future growth.
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June 29, 2021
Episode 4: Karl Palachuk on IT Business Evolution, the Power of Contracts, and Putting Personality Into Your Business
with Karl Palachuk, Author of Managed Services in a Month
Author, renowned speaker, and pioneer of managed services, Karl Palachuk, shares transformative stories from his past MSP businesses, landmark moments that challenged him to do business differently, and his take on the benefits of adding personality to your business.
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June 16, 2021
Episode 3: Leadership, Vision, and the Most Powerful Question to Ask Your Clients
with Shawn Freeman, VP at Fully Managed
Fully Managed VP Shawn Freeman shares the key lessons he learned scaling and guiding his MSP through to a successful exit, and his own transition from the tech guy to the leader his team needed him to be.
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April 6, 2021
Episode 2: Culture, Pivoting, and Every Owner's #1 Responsibility
with Ray Orsini, CEO at OITVOIP
Tom talks with OITVOIP CEO and MSP owner Ray Orsini about breaking points, developing culture and accountability, using fun as your North Star, and putting your team in a position to succeed without you.
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March 18, 2021
Episode 1: The Best Growth Accelerator
with Colin Knox, CEO at Gradient MSP
Tom talks with former MSP owner, Passportal founder, and now Gradient MSP CEO Colin Knox, and learns what it took for Colin to delegate the technical work, embrace automation, and achieve exponential growth with the help of loyal advocates.