Automate your remote monitoring, alerting, and ticket creation
Monitor your entire IT infrastructure from a single-pane-of-glass and create custom alerts based on system performance. The NinjaRMM platform monitors:
- Windows and Mac workstations and laptops
- Windows servers
- Cloud infrastructure
- Network devices, including printers, firewalls, routers, and switches
Endpoint Monitoring and Alerting Playbook for MSPs
Good monitoring practices enable you to proactively identify issues, resolve them faster, and be more effective. Better monitoring can also play a key role in generating additional revenue and keeping your clients more satisfied.
Our patent-pending, low-footprint agent runs across Windows and Mac endpoints using native platform data acquisition techniques. You can monitor a host of information, including:
- Running processes
- Disk and volume information and usage
- Drive encryption status (BitLocker and FileVault)
- Network adapters and utilization
- Public and private IP address
- Software and hardware inventory
- User logs
- Event logs
- Microsoft Security Center status
- Windows product key
- Device serial number
- and many more!
Network administrators can make managing hundreds if not thousands of machines an achievable task. It's fast, it's simple, and it just works.”
Jarom West, Director of Operations, SureTec
Fast access to my customer machines and machine data; excellent BIG PICTURE of my customers and their sites. I save time not having to ask customers for information, also not having to hunt for information.”
Greg Smith, IT Consultant, Cobblestone Networks
Our cloud engine can externally monitor all aspects of your Internet-facing infrastructure. It’s perfect for application servers and websites, with features including:
- Ping latency and availability
- Port compliance on inbound ports
- DNS resolution with response times
- HTTP GET and POST requests for website and external system monitoring
- Email monitoring of sent and received emails to verify the health of email servers
Deploy our network management agent to monitor all printers, firewalls, routers and switches. Leveraging SNMP, NetFlow, Syslog, Traps and configuration backup, we support remotely monitoring thousands of network devices across many vendors.
Selectively disable alerts and actions on devices under active maintenance – such as during a hardware upgrade or device reprovisioning – to avoid complications caused by automation, reduce alarm fatigue, and avoid erroneous tickets.
What is alerting and monitoring?
NinjaRMM uses a patent-pending, low-footprint agent that runs across Windows, Mac, and Linux endpoints as well as SNMP devices and allows you to monitor your entire IT infrastructure from a single-pane-of-glass and create custom alerts based on system performance. The NinjaRMM platform monitors Windows and Mac workstations and laptops, Windows servers, cloud infrastructure, and network devices, including printers, firewalls, routers, and switches.
Why do we need monitoring and alerting?
Good monitoring and alerting practices enable you to proactively identify issues, resolve them faster, and be more effective. Better monitoring can also play a key role in generating additional revenue and keeping your clients more satisfied.
What are monitoring best practices? What are monitoring strategies?
Our Endpoint Monitoring and Alerting Playbook for MSPs contains a list of ideas for 25+ conditions to monitor. These recommendations are based on suggestions from our partners and from NinjaRMM’s experience helping MSPs build effective, actionable monitoring.