When we started NinjaRMM in 2013 we set out to do things differently. We believed nearly everything about RMM software — from the way it was built to the way it looked to the way it was sold — could and should be improved.
That meant developing a platform that wasn’t just powerful, but also easy to use. One that didn’t require days and weeks of training. That didn’t force MSPs to have an additional employee on payroll entirely dedicated to managing it. To us, that just didn’t make good business sense, and it ran counter to the purpose of a RMM tool in the first place — to simplify a MSP’s workday, not over-complicate it.
The changes we knew we wanted to make in the RMM space weren’t just confined to building a better product, though. We also knew we had a chance to break from the pack by selling NinjaRMM the way we prefer to be sold to, and by providing the type of support and overall customer experience we prefer to receive.
With that in mind, we decided from the earliest days of the company that there are three things we would not accept as the status quo. Read more
Here we are — less than nine months away from Microsoft officially ending support for Windows 7 and Windows Server 2008. The big day is January 14, 2020, and it will be here before we know it.
So, how is migration going? Are the majority of MSPs and their clients ahead of the game, or playing from behind?
What’s at stake when it comes to EOL, anyhow, and how can MSPs maximize this opportunity to secure additional commitments, streamline their operations, and boost their revenue? Read more
https://www.ninjarmm.com/wp-content/uploads/2018/09/Logo_header.svg00Jonathan Crowehttps://www.ninjarmm.com/wp-content/uploads/2018/09/Logo_header.svgJonathan Crowe2019-04-18 15:43:092019-04-18 15:43:09MSPs: Two Ways to Take Full Advantage of Windows 7 EOL Migration
During any given week, there’s no lack of exciting things happening at Ninja. As the company continues to rapidly grow, I want to help provide visibility into all aspects of that growth, especially now that contributions are coming from colleagues located all over the world. Read more
From RMMs to documentation software, what solutions are MSPs relying on most to power their businesses and prevent their client networks from going dark and full of errors? Read more
https://www.ninjarmm.com/wp-content/uploads/2018/09/Logo_header.svg00Jonathan Crowehttps://www.ninjarmm.com/wp-content/uploads/2018/09/Logo_header.svgJonathan Crowe2019-04-10 20:04:312019-04-10 20:04:31The Maester's Guide to MSP Software: A List of the Highest-Rated Tools in the Realm
Today, I’m excited to officially announce Lewis Huynh has joined NinjaRMM as our new Chief Security Officer. Lewis will be responsible for driving the company’s security and data privacy initiatives, enhancing our continued commitment to providing managed services providers (MSPs) with the most loved and trusted RMM on the market. Read more
At first thought, the idea of growing your business seems pretty simple: add on a few new customers, maybe offer a new service or two, and you’re there, right? In reality, growth involves coordinating many moving pieces and adjusting dials on all parts of your business operations. Read more
https://www.ninjarmm.com/wp-content/uploads/2018/09/Logo_header.svg00Nick Cavalanciahttps://www.ninjarmm.com/wp-content/uploads/2018/09/Logo_header.svgNick Cavalancia2019-04-03 19:24:282019-04-03 19:24:28Selling Managed IT Services: 7 Steps to Scaling Your MSP to Support More Clients
IT you know. But when it comes to building a successful MSP business, the learning curve can be steep.
There’s no lack of best practice guides written to help MSPs, but there’s nothing quite like hearing from firsthand experiences from peers, directly. That’s why we’re launching a new series highlighting MSPs who have built multimillion-dollar businesses and who are graciously open to sharing the crucial lessons they learned along the way. Read more
https://www.ninjarmm.com/wp-content/uploads/2018/09/Logo_header.svg00Jonathan Crowehttps://www.ninjarmm.com/wp-content/uploads/2018/09/Logo_header.svgJonathan Crowe2019-04-02 18:59:062019-04-24 14:40:55Building a $6 Million ARR MSP: 5 Things I Wish I'd Known Starting Out
To succeed and grow as a MSP, one of your underlying goals has to be increasing recurring revenue. New customer acquisition certainly accomplishes that, but what about creating new opportunities with the customers you already have? Read more
On Monday, Kim Zetter at Motherboard broke the news that attackers had hijacked the software update tool for ASUS, one of the largest computer makers in the world. Researchers estimate the tool was used to install backdoors on hundreds of thousands of machines between June and November 2018. Here’s what you and your clients need to know. Read more
https://www.ninjarmm.com/wp-content/uploads/2018/09/Logo_header.svg00Jonathan Crowehttps://www.ninjarmm.com/wp-content/uploads/2018/09/Logo_header.svgJonathan Crowe2019-03-27 08:54:432019-03-27 08:54:43ASUS Supply Chain Attack Possibly Infected Half a Million Computers: How to Tell If You're Affected
