As an MSP, you never want to lose a good customer. As you set out to grow your business, however, it’s likely that you may lose focus on your existing customer base, potentially driving some of them away. If one of your growth goals is to increase the number of customers, avoiding that churn is extremely important. Read more
https://www.ninjarmm.com/wp-content/uploads/2018/09/Logo_header.svg00Nick Cavalanciahttps://www.ninjarmm.com/wp-content/uploads/2018/09/Logo_header.svgNick Cavalancia2019-03-20 12:33:592019-03-20 05:55:52Selling Managed IT Services: The Importance of Customer Retention
In the quest to grow your MSP business, extending your customer base beyond your initial core group of contacts is a big step. Many small MSPs can struggle to break out, often because it’s easier to focus on the thing you’re naturally great at — the technology side of providing services, for example — than the things that are challenging and outside your comfort zone. As a result, sales and marketing efforts can often be limited to a reliance on word of mouth or attending the same business mixers, which can lead to new customers initially, but quickly yield diminishing returns. Read more
As most small business owners experience, there are going to be points during your growth as a managed IT services provider (MSP) when taking the next step feels outside your comfort zone. Read more
https://www.ninjarmm.com/wp-content/uploads/2018/09/Logo_header.svg00Nick Cavalanciahttps://www.ninjarmm.com/wp-content/uploads/2018/09/Logo_header.svgNick Cavalancia2019-03-07 09:00:322019-03-07 09:00:32Selling Managed IT Services: Keys to a Practical Growth Strategy for 2019
https://www.ninjarmm.com/wp-content/uploads/2018/09/Logo_header.svg00Jonathan Crowehttps://www.ninjarmm.com/wp-content/uploads/2018/09/Logo_header.svgJonathan Crowe2019-03-01 17:16:512019-03-01 17:16:517 Eye-Opening Cybersecurity Statistics Every Small Business Needs to Know in 2019
The year is young, but 2019 is already shaping up to be another rough one on the security front. Particularly concerning is the growing number of attacks explicitly targeting MSPs and their customers. Read more
https://www.ninjarmm.com/wp-content/uploads/2018/09/Logo_header.svg00Jonathan Crowehttps://www.ninjarmm.com/wp-content/uploads/2018/09/Logo_header.svgJonathan Crowe2019-02-21 19:51:062019-02-22 20:34:26Why MSPs Are Now Big Targets for Cyber Attacks — And What You Can Do About It
Happy New Year! Whether you’re a current NinjaRMM partner, or whether you’re considering becoming one in 2019, I wanted to share a few highlights from 2018 and offer a glimpse of the exciting things you can expect to see from us in the year ahead. Read more
https://www.ninjarmm.com/wp-content/uploads/2018/09/Logo_header.svg00Sal Sferlazzahttps://www.ninjarmm.com/wp-content/uploads/2018/09/Logo_header.svgSal Sferlazza2019-01-14 15:41:482019-01-17 23:45:122019 Preview: Sneak Peek at New Features and More from NinjaRMM
A rise in coordinated Ryuk ransomware attacks represents a major new threat for MSPs and their clients in 2019. Here’s what you need to know.
Ransomware was already at the top of many MSPs’ security concerns. Now attackers are deploying it more strategically, making it an even bigger threat. To understand what’s dangerous about this new trend and what you and your clients need to be doing differently to protect yourselves, let’s dig into two recent high-profile attacks deploying ransomware called Ryuk. Read more
At the end of every year, it seems like every business takes a moment to ponder over what’s been accomplished in the past year, looking for ways to improve operations and increase revenue in the coming year. In my last blog, I looked back at the state of security in 2018 and how it affected MSPs. I’d like to take the opportunity in this article to do a bit of looking forward towards next year, focusing in on some security predictions that will change the way you offer security services.
https://www.ninjarmm.com/wp-content/uploads/2018/09/Logo_header.svg00Nick Cavalanciahttps://www.ninjarmm.com/wp-content/uploads/2018/09/Logo_header.svgNick Cavalancia2018-12-21 23:24:502018-12-21 23:25:292019 Predictions: The Impact of Security on an MSP’s Business
Patching is more important — and more challenging to keep up with — than ever. Here’s how MSPs can make their patch management process more efficient, eliminate disruption, and keep their clients secure.
https://www.ninjarmm.com/wp-content/uploads/2018/09/Logo_header.svg00Jonathan Crowehttps://www.ninjarmm.com/wp-content/uploads/2018/09/Logo_header.svgJonathan Crowe2018-12-08 03:46:522018-12-14 18:35:27MSPs: Keys to Streamlining Your Patch Management Process in 2019
This year has seen massive changes to the face of cyberattacks. We’ve gone from threats from small numbers of criminal organizations to every part of a cyber crime available as a service. Nearly every type of cyber attack – malware, ransomware, cryptomining, data breaches, phishing, fraud, and more – have all reached record levels.
While large organizations with millions of records tend to get the focus in the news, it’s the small and medium-sized business (SMB) that seems to always be fighting an uphill battle when it comes to cybersecurity.
https://www.ninjarmm.com/wp-content/uploads/2018/09/Logo_header.svg00Nick Cavalanciahttps://www.ninjarmm.com/wp-content/uploads/2018/09/Logo_header.svgNick Cavalancia2018-12-04 20:43:182018-12-05 17:52:28SMB Cybersecurity is a Big MSP Service Opportunity for 2019
