When the GDPR became enforceable for any company with either European customers or employees on May 25, it became the source of intense consternation in some C-suites.
But for Andre Schindler, NinjaRMM’s General Manager for EMEA, fleshing out the company’s privacy and GDPR policies was an opportunity to be transparent with customers.
https://www.ninjarmm.com/wp-content/uploads/2018/09/Logo_header.svg00Andrew Rosenblumhttps://www.ninjarmm.com/wp-content/uploads/2018/09/Logo_header.svgAndrew Rosenblum2018-09-04 15:06:322018-09-05 15:07:43At NinjaRMM, We Protect Customer Privacy. It’s Just Good Business.
Roy Trenneman, from the BBC’s IT Crowd, became a viral symbol of white collar frustration by starting every single call by asking if the person had turned the computer off and turned it on again.
But the world of IT is changing, thanks to powerful cloud-based tools called remote monitoring and management (RMM) and professional services automation (PSA) platforms. The RMM helps your friendly neighborhood IT guy remotely log in and troubleshoot the computers – and the PSA helps him handle business processes like time-tracking and turning support tickets into invoices.
https://www.ninjarmm.com/wp-content/uploads/2018/09/Logo_header.svg00Andrew Rosenblumhttps://www.ninjarmm.com/wp-content/uploads/2018/09/Logo_header.svgAndrew Rosenblum2018-08-28 20:54:442018-10-05 15:32:48PSA vs RMM? So What's the Difference?
Wondering what types of features are available in our latest 2.19 release of NinjaRMM? We have you covered with this recorded webinar from the NinjaRMM product team.
Here’s a quick overview of what’s new:
Mac features:
The brandable and customizable System Tray icon is now available
Users can now access the remote command line for real-time data
Where your software vendor is in the software life cycle will profoundly affect your user experience
Imagine you picked up the phone and heard the following pitch from a sales rep at a software-as-service company selling to your MSP…
“Hi! Our brand-new product lacks 8 crucial features and crashes about twice a week. And I’m not totally confident we’ll still be around in 6 months, and we only have one support guy. But we’re cheap! Can I offer you 3 months for free?”
Raises an eyebrow, right? And he’s not kidding about going out of business: CB Insights found that 90% of startups fail within the first 4 years. Read more
https://www.ninjarmm.com/wp-content/uploads/2018/09/Logo_header.svg00Andrew Rosenblumhttps://www.ninjarmm.com/wp-content/uploads/2018/09/Logo_header.svgAndrew Rosenblum2018-08-21 16:40:542018-09-05 15:08:48The Flail, Goldilocks, and the V.C.R.: Why MSPs need to look closely at the “software company life cycle” when deciding to buy a SaaS product
Over the past couple of years, the topic of Machine Learning has boomed in popularity. Now, many in the industry are using terms like Next Gen; AI; Machine Learning; Neural Nets and more.
In this recorded webinar, the NinjaRMM team and George Anderson, Webroot’s Director of Product Marketing, discuss how Webroot utilizes Machine Learning to better protect you and your customers.
All IT managers face pressure to keep customers happy – but HIPAA regulations that require meticulous siloing of medical records add a whole new level of stress.
“If anything happens and patient information leaks out, it’s a huge fine,” says Nick Cappello, IT manager at Georgia Bone & Joint Surgeons, P.C. “And if it’s something where I should’ve known better, I could actually see jail time.”
https://www.ninjarmm.com/wp-content/uploads/2018/09/Logo_header.svg00Andrew Rosenblumhttps://www.ninjarmm.com/wp-content/uploads/2018/09/Logo_header.svgAndrew Rosenblum2018-07-25 17:44:282018-08-31 04:28:40[Case Study] HIPAA Requires IT Managers to Run a Tight Ship – That’s Why Georgia Bone & Joint Surgeons Picked NinjaRMM
NinjaRMM is always looking to add technology partners that MSPs are interested in. Recently we’ve had requests for more security and compliance offerings, so we partnered with Netwrix to offer a product-focused webinar to gauge interest and explore a possible relationship.
Check out this recorded webinar with the Netwrix team, including Ken Tripp (Director of Channel Accounts) and Charles Housley (Sales Engineer), as they present an overview and demo of the product. We encourage you to share your thoughts on a possible relationship between NinjaRMM and Netwrix!
When it comes to cybersecurity, change is the only constant. Analysts, researchers, and security companies worked quickly to identify and block emerging threats throughout 2017, but attackers were just as quick in finding new ways to evade defenses.
In this recorded webinar, Tyler Moffitt (Sr. Threat Research Analyst at Webroot) discusses discoveries and solutions from the 2018 Webroot Threat Report.
Get a glimpse into modern cybercrime and the knowledge you need to better protect your clients. Then, grab a copy of the Threat Report (with a special forward from NinjaRMM’s CEO, Sal Sferlazza) to share with your team! Read more
In new poll on RMM quality, NinjaRMM tops the voting in key categories
Competing in a crowded field of 11 different companies that provide remote management and monitoring (RMM) software solutions, NinjaRMM earned the top score in 3 separate categories in a recent MSP Reddit poll: most stable, best patch management functionality, and best support. In a survey of roughly 380 responses from managed service providers (MSP), who specialize in providing IT services to small and medium-sized companies, NinjaRMM emerged as the #2 most admired RMM overall, scoring a 3.51, narrowly trailing the top vote-getter’s 3.53.
https://www.ninjarmm.com/wp-content/uploads/2018/09/Logo_header.svg00Andrew Rosenblumhttps://www.ninjarmm.com/wp-content/uploads/2018/09/Logo_header.svgAndrew Rosenblum2018-05-31 21:06:222018-08-31 04:32:46NinjaRMM #1 in Stability, Patching, and Support in MSP Community Survey
Imagine you picked up the phone and heard the following pitch from a sales rep at a software-as-service company selling to your MSP…
