Looking to build your basic IT knowledge in 2021? In this post we'll cover some general network monitoring and network management best practices that MSPs and IT departments use to support their organizations.
Any discussion about IT is eventually going to lead towards network monitoring and management. All told, one of the most well-understood roles of an IT department or IT provider is that of keeping a business’ essential systems up and running.
Network monitoring is a critical part of that role, ensuring that all networking components like routers, switches, servers, firewalls, and virtual machines are tracked, evaluated, and optimized continuously. Proactive monitoring can prevent network downtime or failures, and remote management reduces the time and resources needed to perform critical updates or make on-the-fly changes to an IT environment. Read more
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https://www.ninjarmm.com/wp-content/uploads/2018/09/Logo_header.svg00Team Ninjahttps://www.ninjarmm.com/wp-content/uploads/2018/09/Logo_header.svgTeam Ninja2021-02-05 20:11:112021-02-05 20:14:01Network Monitoring & Management Best Practices for Beginners
Have clients who don't want to pay for third-party security tools, or simply want additional layers of security? See how many attack tactics you can block or monitor for using built-in Windows tools.
For more than a month now, practically any discussion on cybersecurity has centered around the story. You know the one.
And, hey, justifiably so. It’s a huge story that truly does have it all — big-name victims, alleged state-sponsored threat actors, sophisticated tradecraft, threats to national security, not to mention potentially massive ramifications on U.S. cyber policy and regulations.
But while our news feeds continue to be flooded with updates and organizations continue to ponder how they would deal with a similar attack, “bread-and-butter” cybercrime keeps quietly chugging right along. Every day, standard malspam campaigns snag hordes of new victims. Ransomware may be in the unfamiliar position of no longer being the “it” threat, but it continues to pad criminals’ wallets with fresh Bitcoin.
As former Director of the U.S. Cybersecurity and Infrastructure Security Agency Chris Krebs and Red Canary Director of Threat Intelligence Katie Nickels both point out, there’s a tendency to “fetish-ize” state-sponsored actors and overlook the “boring criminal” stuff.
That “boring criminal” stuff is the majority of threat activity that MSPs and their clients are going to face, and despite years of stack and awareness building, many attacks continue to find their way through defenses. Worse, they’re only becoming more damaging and more costly. Read more
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https://www.ninjarmm.com/wp-content/uploads/2018/09/Logo_header.svg00Jonathan Crowehttps://www.ninjarmm.com/wp-content/uploads/2018/09/Logo_header.svgJonathan Crowe2021-01-26 19:09:462021-01-27 12:51:13Breaking Cyber Attack Chains with 5 Tools You Already Have Access To
Managed service providers are always looking for ways to save money and raise profits, and increasingly many are looking at their technology stack and asking whether there are free RMM tools that could lower their vendor bill. One popular type of software among some MSPs is open source RMM software, but while these alternatives can benefit some, there are trade-offs to keep in mind.
Once upon a time, businesses relied solely on their sales and marketing teams to drive revenue. New, smarter approaches to business management have revealed that many other departments throughout an organization can increase revenue and improve profitability.
This holds true in the world of managed services providers. It’s no longer just about contracts, tech hours or projects — success involves monetizing as many aspects of your business as possible. Every solution and tool investment should turn a measurable profit.
But what many IT providers are missing out on is the opportunity to directly monetize their RMM tool. They simply see it as a fixed cost of doing business, an administrative tool and not a profit generating tool that directly increases profitability. In short, they’re not actually charging for it.
But you most certainly can — many successful MSPs do — and we’re going to talk about how to do it. Read more
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https://www.ninjarmm.com/wp-content/uploads/2018/09/Logo_header.svg00Tom Watsonhttps://www.ninjarmm.com/wp-content/uploads/2018/09/Logo_header.svgTom Watson2021-01-12 20:49:592021-01-12 20:50:26Increasing Your MSP Profitability by Monetizing Your RMM
The Cybersecurity Maturity Model Certification (CMMC) is here and has the potential to establish a new security framework for other public agencies. CMMC compliance for MSPs and IT pros working with the Department of Defense (DoD) or its contractors should be a priority for 2021 to maintain business as usual.
https://www.ninjarmm.com/wp-content/uploads/2018/09/Logo_header.svg00Kodie Dowerhttps://www.ninjarmm.com/wp-content/uploads/2018/09/Logo_header.svgKodie Dower2021-01-01 03:03:232020-12-31 21:40:37Starting Cybersecurity Maturity Model Certification (CMMC) Compliance for MSPs and IT Pros
During such a challenging year, we couldn’t be more proud to be part of such a strong and resilient community dedicated to supporting others.
What can be said of 2020 that hasn’t been said already? All of us are obviously ready for it to be over, and the urge to turn the page without looking back is strong.
But I still think this is an important time of year to reflect, and I personally don’t want to let 2020 slip into the rearview mirror without taking time to acknowledge two things that make me incredibly humble and appreciative:
Our company was extraordinarily fortunate to be in the business we’re in. Many others were not so fortunate, and
All of us are surrounded by people who respond to difficult situations by rising up to meet them with determination and selflessness, and those people deserve to be celebrated.
That is why, when I think about the story of 2020 for Ninja, I really think the spotlight belongs on our partners. Read more
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https://www.ninjarmm.com/wp-content/uploads/2018/09/Logo_header.svg00Sal Sferlazzahttps://www.ninjarmm.com/wp-content/uploads/2018/09/Logo_header.svgSal Sferlazza2020-12-30 06:27:192020-12-31 15:10:29NinjaRMM 2020 Year in Review and 2021 Sneak Peek
TechRunner IT CEO Dan Komis and AlphaRidge CEO Alex Margovsky — two MSPs in the Long Island, New York region — have teamed up to bring a novel disease management solution to senior care facilities. Powered by NinjaRMM's network monitoring solution, their new venture, VivaTrace, is making healthcare management easier and more productive.
COVID-19 has revealed the value of technology in powering the next generation of disease management and monitoring. In the last year, researchers have employed “high tech” solutions like machine learning for drug discovery and development. At the same time, “low tech” solutions like wearables to track individual locations and health data have proven to be an effective method for proactively tracking, containing, and treating potential outbreaks. Read more
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https://www.ninjarmm.com/wp-content/uploads/2018/09/Logo_header.svg00Kodie Dowerhttps://www.ninjarmm.com/wp-content/uploads/2018/09/Logo_header.svgKodie Dower2020-12-23 18:42:302020-12-29 18:46:36Can Technology Prevent the Next Wave of COVID-19 Inside Senior Care Facilities?
Wrapping up 2020 with a look back at the topics readers flocked to most during a year like no other.
Saying that the past 12 months have been a wild ride is an understatement. However, when it comes to the types of topics and information we saw MSPs seeking out, at a high level, there was a lot of consistency from previous years.
Against the backdrop of Covid, the tectonic shift to WFH, the U.S. election, and more, for MSPs at least, the same primary challenges, themes, and focus areas remained largely unchanged. Readers of our blog came looking for posts that could help them:
Stay up-to-date on security
Improve their sales and marketing
Make their day-to-day jobs easier and more efficient
https://www.ninjarmm.com/wp-content/uploads/2018/09/Logo_header.svg00Jonathan Crowehttps://www.ninjarmm.com/wp-content/uploads/2018/09/Logo_header.svgJonathan Crowe2020-12-23 12:22:372020-12-23 12:22:37Our 10 Most Popular MSP Blog Posts of 2020
This year more than any other, MSPs are facing pressures to be flexible with clients and adjust to economic uncertainty. But the line between being customer friendly and doing yourself a disservice can get blurry in a hurry, and all too often MSPs find themselves giving away too much.
In this installment of our MSP Live Chat series at NinjaRMM, we teamed up with MSP growth expert Chris Wiser to dive into the trends he's been seeing and the key things that have separated those MSPs that are booming from those that aren't.
In this recap, we’ll share the full recording and transcript along with easy-to-skim highlights, including:
The best way to avoid a pricing race to the bottom
One of the worst habits that good-intentioned MSPs need to break
Whether or not to give free assessments
How to shift client focus away from cost and onto risk
https://www.ninjarmm.com/wp-content/uploads/2018/09/Logo_header.svg00Jonathan Crowehttps://www.ninjarmm.com/wp-content/uploads/2018/09/Logo_header.svgJonathan Crowe2020-12-22 20:25:212020-12-22 21:18:28What MSPs Should (and Shouldn’t) Give Away for Free: MSP Live Chat Recap
Remote monitoring and management (RMM) software is a core tool used in effective IT management. As with any software being evaluated, understanding the cost of that solution is critical to making an effective business case.
Many factors can contribute to the average RMM pricing, including:
Number of mobile devices, laptops, workstations, servers, virtual machines, and networking devices being monitored
Number of users who need access to the RMM
The features and functionality you intend to use
Whether you need support, setup, onboarding, and training
How you want the solution hosted
And more
Almost every RMM software vendor has a different pricing model. With this post, we'll outline some dimensions you can use in your RMM pricing comparison to help you make a better buying decision. Read more
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https://www.ninjarmm.com/wp-content/uploads/2020/12/How-much-does-RMM-software-cost.jpg6001200Team Ninjahttps://www.ninjarmm.com/wp-content/uploads/2018/09/Logo_header.svgTeam Ninja2020-12-17 22:12:352021-02-22 20:06:09How Much Does RMM Software Cost?
