MSP Bento is our weekly collection of practical, bite-sized tips, tools, and tutorials. Want to start getting it in your inbox? Sign up here.
Through the conversations we've been having, it's clear there's a lot of stress and pain out there, but also a lot of opportunities resulting in wins and goodwill.
We've heard stories of MSPs receiving tearful thank-you's from clients, of hold-outs finally seeing the light and converting to managed services contracts, of owners finding ways to show their techs how much they're appreciated.
In short, it's obviously a challenging time, but it's also inspiring knowing so many of you are playing such an integral role in keeping people going.
Scott Galloway recently said, "The terrible thing about crises is they always happen. The wonderful thing is they always end."
Here's to being one week closer, and to capturing the opportunities to do more than just struggle through. Read more
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https://www.ninjarmm.com/wp-content/uploads/2018/09/Logo_header.svg00Jonathan Crowehttps://www.ninjarmm.com/wp-content/uploads/2018/09/Logo_header.svgJonathan Crowe2020-04-14 01:10:192020-04-20 17:23:05MSP Bento: Week of 4/13/20 – Client Discount Requests, Zero Trust Security Explained, and More
MSP Bento is our weekly collection of practical, bite-sized tips, tools, and tutorials. Want to start getting it in your inbox? Sign up here.
A new week in the "new normal" — how are you holding up? The answers we've been getting from other MSPs seem to vary considerably based on location (how long you've been under lockdown) and their client demographics (dental: bad; construction: doing okay).
That said, there does seem to be a general sense that things are shifting from Phase 1 (the initial scramble to enable remote work) to Phase 2 (adjusting to the new state of things and gearing up for a marathon, not a sprint). This new stage involves dealing with more uncertainty, but it can present new opportunities, too. Read more
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https://www.ninjarmm.com/wp-content/uploads/2018/09/Logo_header.svg00Jonathan Crowehttps://www.ninjarmm.com/wp-content/uploads/2018/09/Logo_header.svgJonathan Crowe2020-04-06 16:35:562020-04-06 16:36:44MSP Bento: Week of 4/6/20 – Gearing Up for a Down Economy
MSP Bento is our weekly collection of practical, bite-sized tips, tools, and tutorials. Want to get it in your inbox? Sign up here.
One thing we're hearing from MSPs is that many fortunately aren't dealing with a tsunami of clients canceling (yet).
Some (particularly those who specialize in hard-hit verticals like hospitality) unfortunately are seeing that, but for the majority, the toughest thing to manage with this crisis so far has been all the uncertainty. Read more
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https://www.ninjarmm.com/wp-content/uploads/2018/09/Logo_header.svg00Jonathan Crowehttps://www.ninjarmm.com/wp-content/uploads/2018/09/Logo_header.svgJonathan Crowe2020-03-30 19:15:212020-04-01 16:57:45MSP Bento: Week of 3/30/20 – COVID-19 Financial Aid, VPN Deployment Tools, and More
Note: The following update was emailed out to NinjaRMM customers on Friday, March 13, 2020. We're posting here to broadcast more broadly and confirm that Ninja is operating without any disruption. We hope everyone is staying safe. Please don't hesitate to reach out with questions or for support. Read more
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https://www.ninjarmm.com/wp-content/uploads/2018/09/Logo_header.svg00Sal Sferlazzahttps://www.ninjarmm.com/wp-content/uploads/2018/09/Logo_header.svgSal Sferlazza2020-03-24 18:49:502020-03-24 18:51:13How NinjaRMM is Responding to COVID-19
Q: What’s MSP Bento? A: A collection of practical, bite-sized tips, tools, and tutorials we share every week. Sign up here.
It's becoming increasingly clear that even once this pandemic subsides we're not going to be out of the woods.
Back in 2008, VC firm Sequoia Capital gathered the heads of its portfolio companies and delivered a now-infamous presentation. The title, "RIP Good Times," spoke for itself.
I was flipping through that deck this weekend, and one slide in particular stuck with me. Read more
From remotely deploying software to securing endpoints, here's how MSPs can position themselves as invaluable resources as more and more workforces navigate the transition to working from home.
Think of the current state of things from an IT leader's perspective: Everyone at your company suddenly needs remote working capabilities, and it's your responsibility to make that happen. Your solution needs to be fast and convenient. But also secure. It can’t cost a boatload. And it needs to happen yesterday.
As an MSP, you're in a unique position to share some good news here — the situation isn't as impossible as it might seem. Read more
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https://www.ninjarmm.com/wp-content/uploads/2018/09/Logo_header.svg00Peter Brettonhttps://www.ninjarmm.com/wp-content/uploads/2018/09/Logo_header.svgPeter Bretton2020-03-18 11:02:512020-03-18 21:41:32Helping Companies Transition to a Remote Workforce: The Top 5 Pain Points MSPs Can Address
Q: What’s MSP Bento? A: A collection of practical, bite-sized tips, tools, and tutorials we share every week. Sign up here.
With COVID-19-related public safety restrictions continuing to ramp up, this week we're sharing more resources that can help you and your clients adjust. Read more
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https://www.ninjarmm.com/wp-content/uploads/2018/09/Logo_header.svg00Jonathan Crowehttps://www.ninjarmm.com/wp-content/uploads/2018/09/Logo_header.svgJonathan Crowe2020-03-16 11:00:452020-03-16 11:00:45MSP Bento: Week of 3/16/20 – COVID-19 + Work from Home Materials
With concerns over the COVID-19 (coronavirus) pandemic mounting, more and more businesses are suddenly preparing for the possibility that many, if not all, of their employees will need to work from home for an undetermined amount of time.
For NinjaRMM customers responsible for keeping those businesses secure and productive, here's a quick reminder of a feature that can help. Read more
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https://www.ninjarmm.com/wp-content/uploads/2018/09/Logo_header.svg00Team Ninjahttps://www.ninjarmm.com/wp-content/uploads/2018/09/Logo_header.svgTeam Ninja2020-03-13 11:32:182020-04-22 09:42:51Giving Users Secure Remote Access to Work from Home
Q: What's MSP Bento? A: A collection of practical, bite-sized tips, tools, and tutorials we share every week. Sign up here.
With COVID-19 obviously top-of-mind for everyone, are you seeing any effects on your business? Trade shows or other events canceled? Clients having more employees work from home?
Whatever the case, here's to being a steady hand at the wheel for everyone you support, and here are this week's five things that can make that job easier.
https://www.ninjarmm.com/wp-content/uploads/2018/09/Logo_header.svg00Jonathan Crowehttps://www.ninjarmm.com/wp-content/uploads/2018/09/Logo_header.svgJonathan Crowe2020-03-09 14:00:382020-03-09 11:51:18MSP Bento: Week of 3/9/20 - Coronavirus Scams, Remote Work Tools, and More
Here’s everything you need to know to go from blank slate to printable brochures that prospects will be delighted to receive — no design degree required!
Throughout our series on DIY MSP marketing, we've focused a lot of digital marketing efforts — everything from building and optimizing a solid website to launching successful Google, Facebook, and LinkedIn ad campaigns. But for all the focus on the digital world, the fact remains reaching prospects in the real world can really move the needle. Read more
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https://www.ninjarmm.com/wp-content/uploads/2018/09/Logo_header.svg00Team Ninjahttps://www.ninjarmm.com/wp-content/uploads/2018/09/Logo_header.svgTeam Ninja2020-03-06 01:25:262020-03-07 01:37:17DIY MSP Marketing: Designing Your Own Brochures and 1-Pagers with Canva
