See NinjaRMM in action!
Andy from NinjaRMM talks about all the latest and greatest features in
our May 2017 Release.
Topics covered include:
*Device Search - how to build a query to search for specific devices
*Systray Icon - how to configure and deploy
*Remote Command Line - tips and tricks
Ransomware Infection Reveals Bigger Problems For Financial Firm
In addition to paying ransom fees to retrieve locked files, inadequate security protection puts a financial service firm out of compliance with industry regulations.
For more than seven years, Anthony Oren has been the CEO and tech maven of Nero Consulting, an MSP and technology consultant in New York City that specializes in providing cloud-based solutions and business continuity strategies for a flat monthly fee to businesses of all sizes and industries.
Your customers have already bought into the as-a-service business model; why not take the next step and deliver the security services they need, too?
Companies are finally realizing that cybersecurity threats aren’t just a passing fad — they’re here to stay, and they must be taken seriously. And, research from MarketsandMarkets suggests they’re doing just that. In its 2016 Managed Security Service Market report, the firm revealed the managed security service market size is estimated to grow from about $17 billion in 2016 to nearly $34 billion by 2021, representing a compound annual growth rate (CAGR) of 14.6 percent during the forecast period.
RMM CAPABILITY GIVES MSPS A COMPETITIVE EDGE
Every Managed Service Provider (MSP) is looking for a way to stand out in the marketplace. Competition is getting fierce, and companies with the most outstanding customer service will achieve a competitive advantage. The use of Remote Monitoring and Management (RMM) software is critical to establishing market dominance because its capabilities allow you to collaborate with your customers to keep their systems running well.
With March Madness underway, MSPs will need to address the associated increases in web traffic and potential bottlenecks to networks. As with any predictable spike in web traffic, MSPs are best advised to work in advance of potential problems.
Stay Ahead
Rather than simply jumping in to solve problems as they arise ("putting out fires"), MSPs should identify which clients are more susceptible to problems associated with high web traffic related to the basketball tournament. Read more
Recently, we here at Ninja have had many conversations with Ninja customers and prospects. In most cases, the topic of conversation shifts to business development, revenue cycle and ways to use Ninja to better service customers. It’s interesting to see at the industry trade shows, MSPs tend to spend more time at sessions that focus on growing their business and revenue. Less time seems to spent evaluating the software and solution vendors that are at these events. Perhaps the simplest recommendation those in the industry have offered is that MSPs shift away from the traditional ‘Break/Fix’ model to a professional IT services model of billing and service delivery.
During the Thanksgiving Holiday, we all think about what we are thankful for. Family, friends, health are always at the top of the list. What we have also found and heard, especially during this recent time of uncertainty, that community is also on the list of what people are thankful for. Whether personal or business, we seek out communities to help us learn, stay motivated, share ideas and grow.
Due to the fact that Managed Service Providers (MSPs) are located all around the world, and that they all have unique details and needs, sharing common knowledge with other MSPs is key to growing their busiess. They strive to a learn from one another. Community.
A New Year means new expectations, resolutions, and a newly resolved outlook for your business. Unfortunately, that also means that the threats to your network and security will be changing with the times as well. However, it's not like these are entirely unknown threats. Cyber attacks, DDoS, malware, and password phishing are probably the things that come to mind the most, but here are two largely overlooked threats to your security that have seen more usage lately:
Social Engineering Attacks
These are way harder to deal with than a simple brute force attack or a DDoS case because these rely on psychological manipulation and human to human interaction. Simply put, it's applying hacking to real life. While it's certainly not new, but it has seen a recent spike and resurgence within the last year. Many companies, YouTubers, and other prominent figures were hacked because of a few phone calls to some unsuspecting customer support representatives. All it takes is the right tone of voice, a few phone calls, and the right questions for vital information to be leaked and exposed.
Today's office systems and office places have become more and more complex to manage. For that reason, MSPs have a big task and responsibility to their clients to monitor network activities and provide security. As today's web threats continue to evolve and resist traditional methods of protection like firewalls, malware removal, and anti-viruses, MSPs face a challenge of finding solutions that integrate effectiveness, efficiency, and service delivery systems to monitor and secure clients’ networks.
